Many a small business owner has been frustrated by Yelp over the years. And rightfully so. Yelp is not interested in providing accurate reviews to help people make good decisions. They are interested in pressuring businesses to buy into their services or suffer the consequences. I have seen this first hand with many businesses and it is a shame. For all that Yelp could be it has never lived up to it’s own potential. Instead it is the equivalent of just another scam. In the article above by Josh Rubin you may find some of his experiences with Yelp very similar to your own. You may also find to a way for your business to Tell Yelp to Shove It.